National Certificate in Generic Management

Assessments are ongoing, informal evaluations that provide continuous feedback to help students identify strengths and weaknesses. Examples include quizzes, discussions, and self-assessments, but they don’t contribute to final grades. All assessments are completed within the allocated time for knowledge and practical modules, with feedback provided as needed. The External Integrated Summative Assessment (EISA) is a key component of the QCTO’s quality assurance system, leading to the awarding of an Occupational Certificate. To sit for EISA, learners must have proof of completed modules and a signed Statement of Work Experience.

In March 2000, the Services Sector Education and Training Authority (Services SETA) was established and registered in terms of the skills development Act of 1998.

The National Certificate: Generic Management, NQF Level 5 forms part of a learning pathway of management qualifications across various sectors and industries. The qualification further develops the key concepts, principles and practices of management that will enable learners to lead, manage, organize and control first line managers and team leaders. The scope of generic management covers five domains: leadership, managing the environment, managing relations, managing knowledge and the practice of management. This qualification is further intended  required to operate confidently as individuals in South African communities and to respond to the challenging economic environment and constantly changingthe world of work. The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society.