CBI – IT Technical Support (CompTIA A+ N+)

Cybersecurity refers to any technology, measure or practice for preventing cyberattacks or mitigating their impact. Cybersecurity aims to protect individuals’ and organizations’ systems, applications, computing devices, sensitive data and financial assets against computer viruses, sophisticated and costly ransomware attacks, and more.

According to a recent government report, the number of cyber-attacks on businesses in South Africa increased by 76% in 2023 increasing demand for specialists in the industry by over 300% year on year (Business live 2023)

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The IT Technical Support Certification run by Careers Business Institute is made up of CompTIA A+ & N+. Being CompTIA A+ certified means that you understand the cutting-edge fundamentals of computer hardware and software. The CompTIA A+ certification is built and continuously updated by a group of IT industry experts in various industries and professions. When you get CompTIA A+ certified, you know that your knowledge matches the expectations actual employers are setting for their IT staff today.

CompTIA Network+ is the industry standard for establishing a career in IT infrastructure covering troubleshooting, configuring and managing networks. The Network+ certification validates the knowledge and skills needed to troubleshoot, configure and manage both wired and wireless networks found in companies around the world. Network+ certifies a professional-level understanding of emerging technologies including cloud and virtualization technologies

Both certifications help you advance your career, increase your salary, and gain recognition in the IT industry. However, CompTIA A+ is more focused on the fundamentals of IT support, while being a required prerequisite of CompTIA Network+, which is more specialized in the network domain.

CompTIA A+ can help you qualify for a wider range of entry-level IT jobs, CompTIA Network+ can help you pursue more specific and advanced network-related roles. Additionally, both certifications can serve as stepping stones for higher-level CompTIA certifications, such as Security+, Linux+, or Cloud+.

  • Installing and Configuring PC Components
  • Identifying Security Fundamentals
  • Analyzing Risk
  • Identifying Security Threats
  • Conducting Security Assessments
  • Implementing Host and Software
  • Security
  • Implementing Network Security
  • Managing Identity and Access
  •  Implementing Cryptography
  • Implementing Operational Security
  • Addressing Security Issues
  • Ensuring Business Continuity

  •  Network Fundamentals

  •  The OSI Model

  • Major Network Operating Systems

  • TCP/IP Fundamentals

  • TCP/IP Utilities

  • Network Installation and Upgrades

  •  Network Remote Access

  • Network Administration

  •  Network Security

  • Fault Tolerance and Disaster Recovery

  • Configuring and Troubleshooting Networks

The IT Technical Support Certification run by Careers Business Institute provides students with critical skills with Networking skills forming part of the top 20 most in demand skills in S.A (South African Scarce Skills List 2023)

 

Minimum Requirements: Basic Computer literacy

Full – Time: 4 months
Part – Time: 14 weeks
Exam Code: A+ (220-1001 & 220-1002) Exam Code: N+ (N10-007)

Careers Business Institute provide A+ N+ students with all learning materials and a Toolkit for practicals at no extra cost.

For workers or employers looking to upskill staff each part – time course schedule is different for either campus allowing you to choose the part – time schedule that works best for your company. For full time students lessons are available on a time table basis, allowing students time to study and research during full- time campus hours.

The following Careers are available to students who complete the IT Technical Support Qualification:

  • IT Technician

  • Software Support

  • Network Technician

  • Helpdesk Support Technician

    Careers Business Institute assist graduates with Employment opportunities where possible.

Careers Business Institute have developed easy payment options for all courses. Please enquire for full fee schedule