Purpose of Qualification

The purpose of this qualification is to prepare a learner to operate as a Management Assistant.

The qualification provides an opportunity for the learner to acquire a range of skills to be able to coordinate the activities of the organisation and provide professional administrative and secretarial support to managers, either as part of a team or individually. They also coordinate activities of assigned personnel and provide current and updated relevant information to the manager as support for upcoming meetings.

The Management assistant can also function as a Senior or Executive secretary, depending on experience and is the gatekeeper who promotes the professional image of the manager and the organisation. The management assistant also needs to be able to manage special projects using resources given according to good governance procedures.

Assessments are ongoing, informal evaluations used to monitor student learning and provide continuous feedback. The goal of formative assessments is to help students identify strengths and weaknesses and target areas that need more work. Examples include classroom discussions, quizzes, homework assignments, observation of students, and student self-assessments. Formative assessments do not typically contribute to a final grade.

All assessments will be concluded within the period allocated for the knowledge and practical modules. Assessors will provide learner feedback and remediation if required.

The External Integrated Summative Assessment (EISA) is an integral and critical component of the QCTO’s quality assurance system. It is a single national assessment leading to the awarding of an Occupational Certificate. EISA ensures that the assessment of occupational qualifications, part qualifications and trades are standardised, consistent and credible.

For learners to qualify for entry to EISA, learners must have a copy of a completed and signed Statement of Work Experience as well as proof of successful completion of the Knowledge Modules and Practical Skills Modules.  The statement of results obtained from Careers Business Institute will serve as proof that the candidate has satisfied all the requirements to be admitted to sit for EISA

Articulation

Career Opportunities

• Administration Officer (Local Government).
• Business Administration Officer (Local Government).
• Office Supervisor.
• Office Coordinator.
• Administration Clerk/Officer.
• Administrative Assistant.
• Client Services Administrator.
• Operation Services/Support Officer.
• Planning Support Officer/Site Clerk.
• Tender Coordinator.